Privacy Commitment

Data We Gather

We gather various types of personal information, including:

Use of Your Information

Your personal information serves these key purposes:

• Car Hire Service Commitment:
  • We handle the processing and management of your vehicle rental bookings and agreements. This includes verifying your identity and confirming that you meet our rental criteria. We also facilitate the collection and return of vehicles, along with processing payments, deposits, and any additional charges associated with your rental.
• Client Correspondence (Contractual Obligations and Legitimate Interests):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates only with your consent or if we have a legitimate interest. You may opt out at any time.
• Service Enhancement through Legitimate Interests:
  • Evaluating website interactions to refine user experience and enhance functionality. Conducting research to optimize our vehicle fleet and services.
• Compliance with Legal Standards:
  • Adhering to applicable legal and regulatory standards. Mitigating fraud risks and safeguarding service integrity. Addressing disputes and upholding our terms and conditions.

Data Sharing Practices

Sharing Your Information

• Service Partnerships: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are committed to safeguarding your data.

We do not share your personal information with third parties for marketing.

Data Protection

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, or disclosure. These measures encompass encryption, access controls, secure servers, and routine security evaluations. Nevertheless, no method of electronic transmission or storage guarantees complete security.

Data Retention Policies

We keep your personal information only for the time needed to achieve the specific purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we retain this information may differ based on its type and the circumstances surrounding its processing.

Your Rights at Marple

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us using the contact details provided.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and customize content. You can control your cookie preferences directly through your browser settings, allowing you to manage your online experience effectively.

Policy Changes

This Privacy Policy may be revised from time to time to incorporate changes in our operational practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend that you check this policy periodically to stay informed.

Get in Touch

For inquiries regarding our Privacy Policy or data practices, contact us: